Support
Have a question about Jumpyloo? We're here to help.
Contact Us
For questions, feedback, or support requests, use our contact form. We typically respond within one business day. No account or login needed.
Frequently Asked Questions
When is Jumpyloo coming to the App Store?
Jumpyloo is currently being re-submitted to the App Store. We expect it to be available soon. Join the waitlist on our homepage to get notified when we launch.
What iOS version do I need?
Jumpyloo requires iOS 17.0 or later. Compatible with iPhone and iPad devices running iOS 17 or newer.
Does Jumpyloo have ads or in-app purchases?
No. Jumpyloo is completely free with no ads, no in-app purchases, and no subscriptions. Every feature, character, and world is available at no cost. This is a core commitment — we believe kids deserve games that are pure fun with no upsells.
Is Jumpyloo safe for kids?
Absolutely. Jumpyloo is COPPA and KOSA compliant. We do not collect any personal information from children. There are no ads, no tracking, no data collection, and no external links. The game is designed from the ground up to be safe for independent play. See our Privacy Policy for full details.
Can I play offline?
Yes! Jumpyloo works completely offline. No internet connection is needed to play. Your progress is saved locally on your device.